Frequently Asked Questions
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Frequently asked questions
Cost
What Insurances Do You Accept?
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Aetna -
First Choice -
Premera -
Regence -
Kaiser Permanente (HMO & PPO plans)
What are your self-pay rates?
Good Question - and to note, while you might hear it called called "cash" pay, we accept credit, debit, check, and cash as forms of payment.
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Intake Appointment: $300 -
60-Minute Follow-Up: $225 -
30-Minute Follow-Up: $175
What is your cancellation policy?
We require 24-hours notice when changing an appointment - that includes canceling or rescheduling - to avoid a $100 late-cancellation charge.
Location
Where are you located?
Shipshape is located in Ballard, Seattle - near the corner of 15th and Market on the 4th floor of the Studioworks Ballard building.
How do I get in the building?
Studioworks is a secured building - you'll need to use the callbox to be "buzzed-in"
What bus routes are nearby?
Shipshape is convieniently located near several Metro bus lines:
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Rapid Ride "D" line (use the NW Market Street stops) -
Route 44 (use the 15th Avenue NW stops)
Do you have parking?
No, Shipshape does not have a dedicated parking area.
How do I get to telemedicine / virtual appointments?
New Clients
Are you taking new clients?
Morgan is taking new clients on a case-by-case basis.
What ages do you see?
Morgan sees clients ages 18 and up, but will occasionally see teens ages 14 and up upon referral.
What insurances do you accept?
- Aetna
-
Blue Cross / Blue Shield -
First Choice -
Lifewise -
Premera -
Regence -
Kaiser Permanente (HMO & PPO plans)
I'm not sure about medication - is that okay?
Of course! We can talk about different treatment options if you're unsure about starting or continuing medication.
What if I already have a therapist?
That's great! Some clients come to see Morgan after already being established with a therapist, and others see Morgan for for all of their mental healthcare.
Current Clients
I've been waiting in the lobby for my appointment, but no one has come to get me. What do I do?
First off - make sure you're on the 4th floor. That's actually a common mistake!
How do I get to the Patient Portal
We have a new portal! If you need access, send us an email: info@shipshapementalhealth.com
How do I get a refill?
The best way to request a refill is through your pharmacy.